LEAVE YOUR Heating & Air TO THE EXPERTS LEAVE YOUR Heating & Air TO THE EXPERTS Home Services Solutions for the Greater Raleigh Area Home Services Solutions for the Greater Raleigh Area

Air Experts Heating & Cooling Super Seven Guarantees

Air Experts is a knowledgeable and experienced company providing a comprehensive set of home plumbing, heating, and air conditioning services. The weather in the Triangle region can be unpredictable, and families and businesses rely on their heating and cooling equipment to maintain a comfortable, safe and healthy indoor environment. We develop strategies designed to ensure that your home comfort system will continue to perform efficiently through many years of dependable service.

Looking for a trustworthy HVAC company or plumber in the Raleigh or Durham area? Look no further! Air Experts has provided satisfactory services to your neighbors since 1986. Contact us online today or give us a call at 919-480-2727 to learn more!

Our Super Seven Guarantees for Raleigh Residents

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Our top priority at Air Experts is to provide the best possible service to our neighbors in the Raleigh area using the best possible products!

In fact, we believe so strongly in our service guarantees that we make our customers these seven promises and we stick to them. We adhere to the seven guarantees laid out below:

Comfort Guarantee

We guarantee that the HVAC system we have installed will heat and cool your home to designated temperatures of 72 degrees in the winter and 75 degrees in the summer, according to the thermostat, and a water heater we install will heat to 120 degrees.

No Frustration Guarantee

Air Experts guarantees service within 24 hours if your HVAC system or water heater fails in the first year, or we will pay you $500 for the inconvenience.

Low Price Guarantee

If you find a lower price on the same HVAC system with the same guarantees and warranties (apples to apples), we will match this price or pay you $100.

30% Utility Savings Guarantee

You will save a minimum of 30% on your heating and cooling costs with your new HVAC system or 30% on water heating costs with your new tankless or hybrid water heater. We will pay you the savings not realized for two years. *Maximum value of $500 for HVAC systems and $250 for water heaters. 2 SEER and 10% AFUE upgrade required. Ask for specific details.

Property Protection Guarantee

If we damage anything while installing a new system at your home, we will repair or replace it at no expense to you.

Installation Date Guarantee

If we fail to show up to install your new HVAC or plumbing system on the scheduled day, we will pay you $500 for the inconvenience.

Timeliness Guarantee

We will provide your Service Diagnostic free of charge if we fail to arrive on time for your scheduled service visit.

Call Air Experts for High Quality Service in Raleigh & Durham—Guaranteed!

If you are looking for professional HVAC service in the Triangle area that you can trust, give us a call today at 919-480-2727!

You won’t be disappointed, and you will benefit from all seven of our guarantees listed above. Whether you are looking for a repair, replacement, installation, or tune-up, our skilled team of technicians is here to help.

Contact us online now to get started!

FAQs

How does your company engage with the local community?

Air Experts Heating & Cooling actively engages with the local community through various initiatives aimed at ensuring comfort and building trust. Our Super Seven Guarantees emphasize our commitment to delivering consistent quality and exceptional service to our neighbors. Through these guarantees, we continuously prioritize customer satisfaction, as echoed by Ian H., who noted our “dedication to excellence and customer satisfaction is unparalleled”.

Our local engagement goes beyond service excellence. We are deeply rooted in the community, as highlighted by Charles J., who appreciated our fair pricing and top-notch service, underscoring Air Experts’ role as a trusted community partner. To experience our community-first approach and superior HVAC solutions, contact us today!

What measures do you take to ensure punctuality?

Air Experts Heating & Cooling is dedicated to punctuality, ensuring that our technicians arrive on time for every scheduled service visit. We have implemented a “Timeliness Guarantee,” which states that if we fail to arrive on time, the service diagnostic is provided free of charge. This commitment to punctuality is echoed in the experiences of our customers, as Jonathan and Eric were both noted to be prompt and professional during their visits. For services you can trust, contact Air Experts Heating & Cooling today and experience our unwavering commitment to on-time appointments.

What is your service guarantee?

Air Experts Heating & Cooling offers an unmatched service promise through our “Super Seven Guarantees” ensuring your complete satisfaction. These include the Comfort Guarantee, promising precise heating and cooling to specific temperatures; and the No-Frustration Guarantee, which assures repair service within 24 hours or compensation of $500 for any delays. We also provide a Low-Price Guarantee, matching lower prices for the same HVAC system, and a 30% Utility Savings Guarantee, where we promise significant savings on energy costs or reimburse the difference. Our Protection Guarantee covers any installation mishaps at no additional cost. Furthermore, the Installation Date and Timeliness Guarantees ensure you receive punctual service with compensation for any delays. As Ian H. highlighted, our “Super 7 Guarantee” is truly remarkable and reinforces our commitment to customer satisfaction. Contact us today to experience this unparalleled assurance in HVAC service!

How do you accommodate special service requests?

At Air Experts Heating & Cooling, we excel in accommodating special service requests to meet our customers’ unique HVAC needs. With over 30 years of experience, our certified technicians are well-equipped to provide personalized solutions tailored to your specific requirements. We offer flexibility in scheduling and personalized consultations to determine the most suitable HVAC systems or services for your home or business. Our commitment to customer satisfaction is reflected in our “Super 7 Guarantees,” which ensure our reliability and dedication towards meeting customer expectations. Don’t just take our word for it—happy customer Ian H. praised our exceptional service and highlighted our dedication to meeting customer needs promptly. To explore specific solutions for your heating or cooling requirements, contact us today!

What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?

Air Experts Heating & Cooling is dedicated to offering exceptional service to all customers, including seniors and individuals with mobility restrictions. While specific accommodations for such individuals aren’t outlined in the available materials, the company’s emphasis on customer satisfaction and flexibility suggests a willingness to tailor their services to meet special needs. Regular maintenance and prompt service responses, supported by a strong service guarantee, further underscore their customer-centric approach. To ensure a smooth service visit tailored to specific requirements, reaching out directly to Air Experts Heating & Cooling would be the best course of action.

What happens if I am not satisfied with the service provided?

At Air Experts Heating & Cooling, customer satisfaction is a top priority. If you’re not satisfied with the service provided, the company strives to address concerns promptly and effectively. For instance, they go above and beyond to ensure that any misunderstandings or issues, such as warranty disputes, are resolved amicably. C Aristy shared their experience, saying Air Experts successfully coordinated with a manufacturer to cover labor costs and issued a refund when they were initially told incorrect warranty information. This demonstrates Air Experts’ commitment to resolving issues and maintaining customer satisfaction. Don’t hesitate to contact them directly for efficient resolution.

What is your process for resolving disputes or service issues?

At Air Experts Heating & Cooling, we approach dispute resolution and service issues with a commitment to quality and customer satisfaction. Our process ensures that all service concerns are addressed promptly and effectively, upholding our reputation for excellence since 1986. We offer a “No Frustration Guarantee,” promising service within 24 hours if your HVAC system or water heater fails in the first year, or we compensate you $500 for the inconvenience. Moreover, our commitment to fostering positive customer relationships is evident in the feedback from satisfied clients who appreciate our “smooth, prompt service” and professional demeanor. For any service issues, customers can trust we will address them swiftly, with highly trained technicians ready to resolve problems and restore comfort. To experience our renowned service firsthand, contact us today for support or more information.

Can I get a price match if I find a lower quote elsewhere?

Yes, Air Experts Heating & Cooling offers a competitive price match guarantee. If you find a lower price on the same HVAC system accompanied by the same guarantees and warranties (apples to apples), they will match that price or even pay you $100. This assurance underscores their commitment to providing excellent value, a commitment echoed by satisfied customers such as Drew B., who noted receiving the best price options without surprise costs[0]. To explore more or to avail of their services, contact Air Experts today for a consultation or a quote.

How do you ensure that customers get the best value for their money?

At Air Experts Heating & Cooling, we ensure customers get the best value for their money through our Super Seven Guarantees. These include a 30% Utility Savings Guarantee, where we promise at least 30% savings on heating and cooling costs with new systems, backed by financial reimbursement if savings aren’t realized. We also offer a Low Price Guarantee, matching any lower available price on comparable systems. Our commitment to customer satisfaction is evident in reviews like those from Ian H. , who praised our exceptional service and attention to customer needs. For unparalleled HVAC solutions and to experience these guarantees, contact us today!

What kind of warranty or guarantee do you provide on your services?

Air Experts Heating & Cooling offers a remarkable “Super Seven Guarantees” on their services. These guarantees include a Comfort Guarantee ensuring your HVAC system maintains designated temperatures, and a No Frustration Guarantee, which promises service within 24 hours or compensation if your system fails in the first year. Additionally, they offer a Low Price Guarantee to match or beat any lower price and a 30% Utility Savings Guarantee that promises minimum heating and cooling cost savings. The Property Protection Guarantee covers any installation-related damages, while the Installation Date and Timeliness Guarantees ensure punctual service. Experience peace of mind with these comprehensive service assurances and call Air Experts today for all your HVAC needs!

What makes your company a trusted provider in the industry?

Air Experts Heating & Cooling has established itself as a trusted provider in the HVAC industry through its unwavering commitment to customer satisfaction and quality work since 1986. Our Super Seven Guarantees ensure that you receive consistent and reliable service, including a Comfort Guarantee to maintain ideal indoor temperatures and a No Frustration Guarantee offering $500 compensation if service delays occur. Our reputation is further strengthened by customer testimonials. For example, Ian H. praised our “exceptional service” and appreciated that our team operated in his “best interest” with impeccable attention to detail. We invite you to experience our outstanding service firsthand. Contact us today to enjoy unparalleled HVAC solutions backed by a team committed to excellence.

What makes your services worth the price?

Air Experts Heating & Cooling offers exceptional value for your investment with our comprehensive HVAC services and unique guarantees. Our “Super Seven Guarantees” ensure you enjoy peace of mind, promising benefits like comfort, timely service, and competitive pricing. Many customers vouch for our dedication to excellence. Ian H. shared that our team provided exceptional service, quote adjustments aligning with budgetary constraints, and guaranteed services, including immediate scheduling. With our Comfort Club maintenance program, you can save up to 30% on utility bills while enjoying priority service and discounts. Our certified technicians personalize services according to your home’s needs and ensure installations and repairs exceed expectations. Ready for unparalleled HVAC services? Contact Air Experts today!

Calender Trust The process! If you’re experiencing issues with your home Air Experts makes it easy to schedule online!
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Trust The process! If you’re experiencing issues with your home Air Experts makes it easy to schedule online!
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Air Experts Raleigh Heating & Air
Discover the Difference with Air Experts
Licensed & Insured
Technicians
Peace of Mind Customer Experience
Thousands of
Five-Star Reviews
Commitment to
Our Community
24/7 Emergency
Service Available
Flexible & Easy
Financing Options
Licensed & Insured
Technicians
Peace of Mind Customer Experience
Thousands of
Five-Star Reviews
Commitment to
Our Community
24/7 Emergency
Service Available
Flexible & Easy
Financing Options
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Go Next Level with ®

We understand that installing a new heating or air conditioning system can be a significant investment. We help take the stress out of your installation project by offering the  EASE Comfort® Program. Through this exclusive program, you’ll enjoy a new, high-efficiency system installation with no money down, no unexpected fees, and a no-hassle maintenance program tailored to your needs

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