About Air Experts
Serving Raleigh Since 1986
Weather in the Triangle region ranges from hot and humid to chilly and damp. Raleigh and Durham area homeowners rely on a dependable HVAC system to keep their homes comfortable and their plumbing for daily operations. This is why it’s important that you don’t choose just any contractor! The professionals at Air Experts have been providing comprehensive HVAC and plumbing services to the residents of Raleigh, Durham, and Chapel Hill since 1986—we know how to help!
Are you searching for a contractor? Look no further than Air Experts. Give us a call at 919-480-2727 or Contact us to book an appointment.
Complete Air Conditioning & Heating Services
Our goal is to help keep your heating and cooling equipment performing at peak efficiency through many heating and cooling seasons. We believe in providing a complete array of services that extend over the lifetime of the equipment.
Professional Design & Installation
During the installation phase of the project, our technicians maintain a strict construction schedule. Each system we install is performance tested, and we always confirm the appropriate volume of air is delivered at the register.Â
A/C and Furnace Repair
A qualified air conditioning company can minimize the frustration associated with a heating and air conditioning equipment malfunction. Smaller HVAC contractors may not have the resources required to handle multiple repair jobs simultaneously. We recognize the countless problems that are created when your system is down and the service provider is unavailable. We believe in maintaining a service department that is large enough to deal with every heating or AC repair job in a timely manner. We continually invest in manpower, vehicles, training, staff and inventory.
When a repair appointment is set, we send  certified technicians who are equipped with the latest analytical tools to quickly identify the cause of the failure. Since we carry many common parts on our service vehicles, most repairs are completed in a single visit. We always prioritize service calls and offer 24-hour emergency service for catastrophic situations.
Maintenance Services
We offer heating and air conditioning maintenance plans to keep your system running smoothly for as long as possible. A protective maintenance agreement can help keep your furnace and air conditioner operating at peak efficiency, regardless of the severity of the weather outside. On a seasonal basis, our service techs will locate minor issues before they can affect the performance of your system. Routine maintenance is a provision of every major manufacturer’s warranty, and it will improve indoor comfort while helping you save on monthly utility costs.
Expert Plumbing Services
Finding the right plumbing professional for your Raleigh-area home can feel like a major undertaking, but Air Experts make it easier. You can trust our team of licensed plumbers to provide expert plumbing help every time you call. We are licensed, trained professionals and back our work with satisfaction guarantees so that you can hire us with confidence.
Experience Total Comfort
For those living in Raleigh, Durham, Chapel Hill and the surrounding area, Air Experts provides complete solutions for any heating, cooling and indoor air quality issue. We invite you to explore our website and learn more about the many benefits of owning a modern, energy efficient heating and air conditioning system.
FAQs
How do you ensure that your technicians adhere to professional standards?
At Air Experts Heating & Cooling, we ensure our technicians adhere to the highest professional standards through rigorous certification and training programs. All our technicians are NATE certified, a mark of excellence in the HVAC industry, ensuring they possess the necessary knowledge and skills. Additionally, we invest continuously in their development with ongoing training, equipping them with state-of-the-art analytical tools to ensure efficient diagnosis and repair.
Customer testimonials often highlight the professionalism and expertise of our technicians. For example, Sandy R.-J. appreciated our technician’s thorough inspection and friendly service. This quality service is embedded in our commitment to maintaining strict professional standards across all our service offerings.
For reliable HVAC services performed by knowledgeable professionals, contact us today at 919-480-2727.
How do you handle scheduling and appointments?
At Air Experts Heating & Cooling, scheduling your appointment is straightforward and convenient. We offer online booking options, ensuring a hassle-free experience for all customers. Whether you require heating, cooling, or air quality services, our user-friendly system allows you to set up appointments to fit your schedule seamlessly.Our commitment to customer service is reflected in our around-the-clock availability. We provide 24/7 emergency services, so you are never left in discomfort. Gloria W., a satisfied client, expressed, “For several years, we’ve had the maintenance plan where Air Experts come out twice a year to inspect and tune-up our HVAC.”We invite you to contact us and experience our seamless appointment scheduling process. Call or visit our website today to arrange for the comfort you deserve.
How do you manage emergency service requests?
Air Experts Heating & Cooling is committed to fast, reliable solutions for emergency service requests, providing 24/7 emergency repair services throughout the Raleigh area. Whether your HVAC system fails during a freezing winter night or on a sweltering hot day, our NATE-certified technicians are on standby to promptly diagnose and fix any issues, ensuring your comfort and safety. With over three decades of trusted service, Air Experts invests continually in manpower, vehicles, and inventory, ensuring a swift response to every service call.
One satisfied customer, Gregory U., noted, “They showed up the next day and diagnosed the issue within minutes,” highlighting the prompt and efficient service offered by Air Experts. For peace of mind and exceptional service, contact Air Experts for your emergency HVAC needs.
What kind of training do your employees receive?
Air Experts Heating & Cooling places a strong emphasis on employee training to ensure high-quality service. Our technicians are NATE-certified, which means they possess the skills and knowledge to effectively diagnose and tackle any HVAC issue. We are also members of the Nexstar Network and EGIA, which allows our team to access advanced training programs that keep their skills sharp and updated with industry best practices. We continuously invest in manpower, vehicles, and training to ensure that our employees are equipped with the latest tools and techniques. This commitment to training empowers our team to deliver superior customer service and reliable solutions for any HVAC-related issue.
What is your process for handling large or complex projects?
At Air Experts Heating & Cooling, our process for handling large or complex projects is meticulous and client-focused. We begin by developing a specific strategy tailored to address any unexpected challenges that may arise during the project, ensuring high-quality results. Our highly trained NATE-certified technicians are equipped with the latest analytical tools to swiftly diagnose and resolve issues, often completing repairs in a single visit by carrying many common parts on service vehicles. A glowing review from Bob G. highlights our efficiency and communication: \”The project manager met with me the next day, patiently and knowledgeably explained everything, and we could collaborate to finalize a contract within the same day\”. For any large projects requiring HVAC installations or adjustments, trust Air Experts for professional, timely service. Contact us today for comprehensive solutions tailored to your needs!
What services do you offer?
Air Experts Heating & Cooling offers a comprehensive range of HVAC services designed to keep your home comfortable throughout the year. Our services include heating repair, installation, and maintenance to ensure your home stays warm in winter. We also provide state-of-the-art air conditioning services, from repairs to new installations and maintenance checks, especially crucial for those hot Raleigh summers. In addition to HVAC systems, we offer indoor air quality solutions including air purifiers, duct sealing, and ventilation systems to improve your home’s air quality. Each service is backed by our Super Seven Guarantees, ensuring total satisfaction. To experience our award-winning service, call us today!
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Air Experts Heating & Cooling is dedicated to offering exceptional service to all customers, including seniors and individuals with mobility restrictions. While specific accommodations for such individuals aren’t outlined in the available materials, the company’s emphasis on customer satisfaction and flexibility suggests a willingness to tailor their services to meet special needs. Regular maintenance and prompt service responses, supported by a strong service guarantee, further underscore their customer-centric approach. To ensure a smooth service visit tailored to specific requirements, reaching out directly to Air Experts Heating & Cooling would be the best course of action.
What is your process for resolving disputes or service issues?
At Air Experts Heating & Cooling, we approach dispute resolution and service issues with a commitment to quality and customer satisfaction. Our process ensures that all service concerns are addressed promptly and effectively, upholding our reputation for excellence since 1986. We offer a “No Frustration Guarantee,” promising service within 24 hours if your HVAC system or water heater fails in the first year, or we compensate you $500 for the inconvenience. Moreover, our commitment to fostering positive customer relationships is evident in the feedback from satisfied clients who appreciate our “smooth, prompt service” and professional demeanor. For any service issues, customers can trust we will address them swiftly, with highly trained technicians ready to resolve problems and restore comfort. To experience our renowned service firsthand, contact us today for support or more information.