Durham NC

Summary

4.9/5 based on 323 ratings and reviews for Service.


Reviews


  • "The guy was professional and friendly. was on time and seemed to do a thorough job."
    Customer: Wallace
    Address: Durham, North Carolina
    Employee: David
    Work description: Maintenance
    Date: 03/22/2017

  • "Air Experts was great. Scheduling was easy. They called exactly when they said they were and Kyle came a few minutes early. Kyle was great. He put on shoe covers when he came in the house and gave me a quick overview of the work that he was going to do. I had a sleeping 2 year old upstairs so he opted to work in the crawl space first-- I appreciated his awareness and flexibility. Kyle was thorough, respectful and knowledgeable. At the end, he shared his findings. He explained everything to me and made sure that I understood. He helped and was clear with prioritizing what needed to be done and what could wait. My overall experience with them, from price, to scheduling to the actual work performed was exceptional. "
    Customer: Dan
    Address: Durham, North Carolina
    Employee: Kyle
    Work description: Maintenance
    Date: 03/16/2017

  • "Prompt, efficient service."
    Customer: Jeremiah
    Address: Durham, North Carolina
    Employee: Kyle
    Work description: Maintenance
    Date: 03/06/2017

  • "Very professional, answered all my questions & explained as he worked to better help me to understand about my two heat pump units. Great communications, and I now know a lot more on what to expect and what I am responsible for doing, to get the most out of these units. Thank You"
    Customer: Kennith
    Address: Durham, North Carolina
    Employee: David
    Work description: Maintenance
    Date: 03/06/2017

  • " I was very happy the work the agent did "
    Customer: Michael
    Address: Durham, North Carolina
    Employee: Carletta
    Work description: Maintenance
    Date: 03/04/2017

  • "I received a call from Marvin early indicating he was in route and the approximate time of his arrival. He is always very professional and explains any issues or problems in which consideration for a repair should be made. He is very thorough and is busy performing his servicing tasks until the job is complete. He is the best service person I have ever had and I trust his judgment and recommendations."
    Customer: Dorothy
    Address: Durham, North Carolina
    Employee: Marvin
    Work description: Maintenance
    Date: 03/04/2017

  • "The technician was on time, very courteous and did a very thorough inspection of and maintenance on both of our HVAC units. We appreciate the excellent service ! "
    Customer: Don
    Address: Durham, North Carolina
    Employee: Carletta
    Work description: Maintenance
    Date: 03/02/2017

  • "Had no complaints! The service man was very courteous and fast. He also fully explained the condition of our system and offered his assistance should we need it. "
    Customer: Lisa
    Address: Durham, North Carolina
    Employee: David
    Work description: Maintenance
    Date: 02/26/2017

  • "Excellent, friendly service! The Tenhover family"
    Customer: Jennifer
    Address: Durham, North Carolina
    Employee: Kyle
    Work description: Maintenance
    Date: 02/24/2017

  • "Exceptional help from Tony, during routine maintenance he resolved two potential issues that could save us in the future. Thanks!"
    Customer: Carolyn
    Address: Durham, North Carolina
    Employee: Tony
    Work description: Maintenance
    Date: 02/23/2017

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We were able to schedule a visit within three days for a non-critical air duct cleaning. Service tech arrived on time, provided excellent service, and solid advice for keeping our ducts clean. Thank you.

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