Furnace Service FAQs

Air Experts is happy to answer any questions you may have regarding furnace services in North Carolina. We are your partners in home comfort, providing you with the fast, reliable furnace solutions you need. Find the answers to the most common questions our team receives, or contact our furnace experts at 919-480-2727  to ask us a more detailed question about your specific situation!

Furnace Repair & Replacement FAQs

Should I repair or replace my furnace?

Homeowners should opt for furnace replacement over repair when the following situations apply:

  • The furnace is older than 15 years old
  • You’ve experienced increased furnace repair needs in recent months/years
  • The cost to repair your furnace is at least 50% of the cost to replace the furnace entirely

Consult with your heating repair specialists at Air Experts to determine whether furnace repair or replacement is best for you.

How do I know if my furnace needs repair or replacement?

Like any home appliance in need of repair or replacement, your furnace will show plenty of signs that it’s time to seek out a knowledgeable HVAC technician for service. Such signs include:

  • Strong fuel odors coming from the furnace
  • Yellow pilot light
  • Banging, clanging, or rattling sounds
  • Unit won’t turn on
  • Frequent system short-cycling
  • Insufficient or inconsistent heating

Does Air Experts offer 24/7 emergency furnace repair?

Yes. Air Experts is proud to provide 24/7 emergency furnace repair services throughout the Raleigh, NC, region and beyond. No matter what time of day or night your heating emergency occurs, our team will be there to deliver the long-lasting solutions you need to keep comfort as your number one priority.

Furnace Installation FAQs

What types of furnaces can Air Experts install?

Our team has over 35 years of industry experience, making us uniquely capable of installing virtually any make or model furnace. We offer a broad range of furnace installation solutions to meet any budget or comfort needs, including:

  • Oil furnaces
  • Gas furnaces
  • Electric furnaces

Air Experts boasts affiliations with the most reputable furnace manufacturers in the industry, including Lennox, Rheem, and Carrier. Call us at 919-480-2727 to schedule furnace installation!

What size furnace do I need for my North Carolina home?

This measurement is usually given in energy units called BTU, which is the ideal heating capacity for your home based on its size, the number of occupants, and the temperature you’d like to maintain. Your furnace installation professional will be able to make an expert recommendation based on the specific dimensions and requirements you have for your home.

Does Air Experts offer financing solutions for furnace installation?

Yes, we do! Our team offers flexible financing options for new furnace installations. There are many benefits to financing with Air Experts, including:

  • Special promotional offers where available
  • Convenient monthly payments
  • Keep other lines of credit open
  • Quick credit decisions
  • 12 months special financing with approved credit

Learn more about our furnace installation financing solutions by calling 919-480-2727!

Furnace Maintenance FAQs

How often should my furnace receive professional maintenance?

We recommend that you schedule furnace maintenance at least once annually to keep your system in the best condition possible. You should schedule annual furnace maintenance ahead of each heating season to ensure your system can meet your comfort demands.

Does Air Experts offer an HVAC maintenance program?

Air Experts is proud to offer North Carolina customers the opportunity to join our Comfort Club Plan to help keep their HVAC systems in the best condition. By joining our Comfort Club Plan, you’ll receive:

  • Two precision cleaning visits per year: one for your furnace and one for your AC
  • Discounted service call fee
  • 15% discount on repairs
  • 15% discount on indoor air quality
  • Priority service
  • Clean indoor coil if accessible
  • No overtime fees
  • Parts warranty
  • And much more!

Join the Comfort Club today by calling Air Experts at 919-480-2727.

Is furnace maintenance worth it?

Absolutely! Furnace maintenance is the only way to keep your manufacturer warranty in effect. Not only that, but by adhering to an annual furnace maintenance schedule, you’ll bring the following benefits to your system:

  • Extended system life spans
  • Lower utility bills
  • Reduced furnace repair requests
  • Improved system performance and reliability
  • Increased energy efficiency
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